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Social Network Readiness Assessment

Many associations and companies are planning to launch community sites. The Readiness Assessment will help you determine the opportunity for a social network for your organization, and the right place to start.

  • How likely are your members and customers to participate? Where do your members and customers fall on predictive benchmarks such as the Social Technographics ladder developed by Forrester and others?
      
  • Do you already engage members and customers using online resources and email in ways you can leverage to build your social network? Based on industry research, what marketing strategies are the best choice for your audience?
      
  • Is there a competitive threat to your organization and your social network coming from existing communities formed by or catering to your members and customers? What are others doing to address this?
      
  • Where should you start  that will give you the best opportunity to be successful? Industry research identifies 6-8 distinct social network models and best practices.

The Process

The Assessment process starts with the completion of an organization backgrounder and interview with a key contact. Building on that information, we will review your website and user activity on the site, email and listserv activity, marketing programs, and member / customer demographics and profiles, and other indicators of likely participation in your social network. We will also scan major social networks for evidence of relevant communities to identify competitive threats as well as locate potential sources for marketing of your new network to prospective members and customers. The Assessment report will present and interpret key readiness indicators, highlight the competitive environment, and provide action step recommendations.

Remember, communities are forming with or without you.
Take action now to be a part of the conversation.

Contact us today to learn more

Services to support your social network